Member of Engineering, Solutions Architect

About our team

We are a remote-first team that sits across Europe and North America. We come together once a month in-person for 3 days, always Monday-Wednesday. We also do longer off-sites twice a year.

Our team is a combination of more research and more engineering-oriented profiles, however, everyone deeply cares about the quality of the systems we build and has a strong underlying knowledge of software development. We believe that good engineering leads to faster development iterations, which allows us to compound our efforts.

About the role

Be the liaison between our Enterprise customers and our Cloud Engineers. Solution Architects onboard new customers to ensure that customers are able to install, manage and monitor poolside's platform.

Your mission

Work with customers to deliver a scalable poolside product by customizing the deployment scripts to fit specific customer infrastructure requirements.

Responsibilities

You will use your expertise and customer knowledge, to support the engineering team to design and implement, performant, secure, and scalable solutions while building a standard poolside platform.

Skills & Experience

• Collaborate with customers to adapt the cloud architecture to the customer reality while ensuring high availability, scalability, and security.
• Create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions.
• Lead the troubleshooting and resolution of complex technical issues, providing timely and effective solutions.
• Comfortable with distributed systems
• Data pipelines, distributed processing, fault tolerance, performance optimization.
• Message queues, event-driven architectures, e.g. Kafka, Google pub/sub.
• Clouds: managed services, storage. GCP, AWS, Azure.
• Experience with developer experience tools
• Worked on CI/CD pipelines
• Worked with containerization in production environments
• Programming languages
• Experience in either Go, Ruby or Python (we're open to people from other languages) is a plus
• Other relevant tools/experience
• DevOps: Git, Docker, k8s, Terraform, baremetal.
• Monitoring and alerting (Grafana, Prometheus, Datadog)

Process

• Intro call with José, our Head of Production Engineering
• Team-fit call with Beatriz, our Head of People
• Technical Interview(s) with a panel composed by José and other Founding Engineers
• Customer discussion with one of our Sales representatives
• Meet & greet call with Eiso, our CTO & Co-Founder

Benefits

• Fully remote work & flexible hours;
• 37 days/year of vacation & holidays;
• Health insurance allowance for you and dependents;
• Company-provided equipment;
• Wellbeing, always-be-learning and home office allowances;
• Frequent team get togethers in Paris;
• Great diverse & inclusive people-first culture.